Privacy Policy

Who we are

Our website address is: http://driver-skills.co.uk.

Our privacy policy describes how, where and why we collect, use and share your data. We feel it’s our responsibility to explain all this in a manner that helps you understand it clearly. If you have any questions at all about this, please get in touch using any of the contact methods shown. 

We only ask you for information which we genuinely need in order to provide you with a better service, for example, your name, mobile number and e-mail address when you book lessons with us.  Unless legally obliged to do so we will not share your information with anyone, other than for the standard running of our business. 

This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website and/or the provision of our services to you. We aim to make our collection and use of your data as clear and as transparent as possible. 

Data Requested From You 

In line with our principles, in addition to electronic data automatically collected when you use our website, in order to provide you with our service or to respond to any questions or queries you may have, we may request and collect the following data from you: 

(a)     Name; 

(b)     Address; 

(c)     Contact Information such as email addresses and telephone numbers 

This information is used for the purposes of keeping in contact with you regarding your driving lessons and appointments, including text reminders, diary management and accounting for the running of my business. All records are held in secure, cloud-based software called MyDriveTime. 

Optional ways your data could be used with your permission are: 

* Register you for free Theory test training with TheoryTestPro 

* Register you for free confidence-building techniques with Confident Drivers 

* Test Pass photo on social media and my website 

Important Information Regarding Our Website and Services 

This privacy policy applies only to this website (driver-skills.co.uk) and does not extend to any websites that can be accessed from this website. This includes, but is not limited to, any links we may provide, including to social media websites. 

Cookies. In order for our website to function properly and to provide you with a pleasant user experience, it is necessary for us to use Cookies – small text files that are placed on your computer by the website. Visitors to our website who do not wish to have cookies placed on their computers should set their browser preferences to refuse cookies before accessing our website; although the website may then not work properly. 

Google Analytics & Social Media. We may use Google Analytics & Social Media to collect standard internet log information about visitors to our website. This is done in order to discover, for example, how many visitors we have to the website. The information is processed in such a way that visitors to our website are not identified; you can read more about the use of Google Analytics or Social Media links and their privacy policies on their websites. 

Website Security. We use a third-party hosting service to maintain the security and performance of our website, and in order to do this, it is necessary to collect the Internet Protocol (‘IP’) address of visitors to our website. 

Our Use of Your Data 

Where you have requested we provide you with a service, we will keep your data only for the purposes of providing that service. For example, where you purchase a service from us, we may e-mail you to ask you if you were happy with the service and if there is anything we can do to improve our service to you. We will never rent or sell any of the data you provide to us, and any third parties we use will only ever process your information for us on a need-to-know basis and in accordance with this privacy policy. 

Third-Party Access to Your Data 

We strive to keep third-party access to your data to a minimum. However, data provided by you to us may in some circumstances need to be passed to third parties whom we use for the running of our business, for example, MyDriveTime who we use to diary appointments and sent automatic reminder text messages. Information passed to third parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties for us will be processed within the terms of this privacy policy and in accordance with the GDPR and any other applicable legislation. 

Your Access to Your Data which is Held by Us 

Under the GDPR you have the right to ask for a ‘Subject Access Request’- being a copy of your personal data held by us. Where we do hold such data on you we will provide you with a copy of the data we hold on you. This will be in a commonly used machine-readable file where you request us to e-mail the information to you. We will also give you a description of the data, tell you why we are holding it, and tell you who we could have disclosed it to. We do not charge to provide you with this information. 

Where the data we hold on you is incorrect we will rectify the data. We will also stop processing data on your request and you may also request that we delete the data held on you, though we may have to retain data for a certain length of time for legal purposes, for example, tax legislation. 

Changes to Our Privacy Policy 

Although any changes are likely to be minor, we reserve the right to change and update this privacy policy as we may deem necessary from time to time or as may be required by law. Your continued use of this website after any changes means you are deemed to have accepted any change to the terms of this privacy policy. 

Blog Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.